We are pleased to announce that, from 25th May 2013, a number of our services will benefit from significant enhancement for the Summer period. The changes, which also include some additional amendments according to passenger request or demand, will be as follows:

the 501 - whilst the Sunday services will be withdrawn until 1st September (please see First Devon and Cornwall Service 300 for alternative buses) the extra evening services will be re-introduced for the Summer period.

the 521 - the extra evening services (Monday to Saturday) will be re-introduced for the Summer period.

the 547 - extra services will be re-introduced for the Summer period with buses running daily, every two hours between Newquay and St Ives. Additional buses will serve Hayle Towans rather than West Cornwall Retail Park. We are pleased to announce that St Ives Holiday Village (John Fowler at Lelant Downs) will now benefit from a substantial daily service, giving journey opportunities for both St Ives and destinations towards Newquay.

the 556 - extra services will be re-introduced in the evenings (Monday to Saturday) for the Summer period along with some minor timing alterations to incorporate several journeys serving St Merryn Holiday Village.

the 557 - due to lack of passenger demand, this service will now be withdrawn. Passengers wishing to travel from Padstow to Truro are advised to take the 555 to Wadebridge and connect with the 594 which does not require a change (at St Columb Major) for travel to Truro.

the 558 - this service will be re-routed to serve Agar Road instead of Trelawney Road, due to ongoing issues with parked vehicle obstruction.

the 572 - the extra evening services (Monday to Saturday) will be re-introduced for the Summer period between Polperro, East Looe and Looe Bay Holiday Park.

the 576 - the journey at 0930 from Launceston to Plymouth will be revised to depart at 0925 in order to improve time-keeping.

the 584/595 - a vastly improved timetable for the summer period will be introduced, offering more buses between Wadebridge and Boscastle via Polzeath.

the 591/592 - the extra evening services (Monday to Saturday) will be re-introduced. Treloy Holiday Park and RAF St Mawgan will also be served for the summer period.

the 594 - extra Sunday services will be re-introduced for the Summer period.

Unless stated, all other services remain unchanged and continue as advertised.

Timetables for the new services are available to download from our website now. In addition, our popular mini-leaflet timetables will be available in the next few weeks from our Travelshop in Newquay and at our outlets (including TICs, holiday parks and libraries) across the network.

We are pleased to say that, only five days after a huge blaze tore through our fleet, we are approaching 95% of our scheduled service level.

On Friday 18th May, all services will run as normal - with only the following exceptions:

the 524/525 - will still operate according to the published temporary timetable

the 586 - will still operate according to the published temporary timetable

the 547 - no service
the 557 - no service
the 585 - no service

We would like to extend our appreciation to the various operators around the country who have loaned us vehicles at short notice. In the light of this, passengers are asked to remain vigilant when waiting for our services, as some journeys will be operated by non-Western Greyhound branded vehicles, and may also not display accurate destination blinds.

An extensive fire destroyed 35 vehicles at our Summercourt depot in the early hours of Monday morning this week.

All routes are running fairly close to normal (including the 556) with the following exceptions:

the 522 - a limited service has been reintroduced; the temporary timetable is now available to download (please go to the 522 page).

the 524 & the 525 - extra journeys now running between Fowey and Par Station in addition to the temporary timetable published on Wednesday. Please visit the 524/525 pages for the up-to-date timetable.

the 550 & the 551 - all services running apart from the following:

0656 Tregony-Veryan 551
0710 Veryan – Truro 551
1755 Truro-St Mawes 550
1820 Veryan-Tregony 551
1955 Truro-Tregony 550
1850 St Mawes-Truro 551
1725 Truro-Veryan 551 extended to St Mawes

the 558 - running between 0920 and 1420 only

the 559 - running between 0920 and 1340 only

the 586 - temporary timetable on our website

the 591 & the 592 - no service between St Columb Major and Truro although the 594 buses between St Columb Major and Truro will operate normally meaning an hourly instead of half hourly service on this corridor.

No buses running on the 547, 557, 585 or 596.

PLEASE NOTE:
All evening buses will be running on all routes as normal tonight and tomorrow night and all Sunday buses will be running as normal this weekend.

Many thanks to everyone for your patience. Arrangements are already in hand to hire on replacement buses from around the country but this takes time, and we hope to have these in place as quickly as possible to get back to full service. Please remember we are fielding every single bus available to us - including our heritage Routemaster, but if there are any problems, there will inevitably be short-term cancellations as no replacement buses are currently available as they usually are.

We are very grateful to First Devon and Cornwall who have today offered to accept any Western Greyhound passenger holding a Weekly or Season ticket where they offer a service along a common section of route. This arrangement, which we greatly appreciate, will be in place for the next few days while our services return to normal.

Please note that, due to the Callington Mayfest on 11th May 2013, there will be disruption to the 573 and the 576 passing through the town.

the 573 - towards Liskeard, Looe, Polperro
departures and arrivals between 1330 and 1830 inclusive will take place at the shelter outside the car park on Saltash Road and NOT at the New Road main stop.

the 576 - towards Launceston/Bude
departures and arrivals between 1332 and 1832 inclusive will take place opposite the shelter outside the car park on Saltash Road and NOT at the New Road main stop.

the 576 - towards Plymouth
the departure at 1300 will take place at the stop outside the bowling club on Liskeard Road and NOT the New Road main stop. Thereafter, departures and arrivals between 1400 and 1700 inclusive will take place at the shelter outside the car park on Saltash Road and NOT at the New Road main stop.

We apologise for the inconvenience caused by this change to our services, which are the result of scheduled road closures beyond our control.

Please note that on 9th and 10th May 2013, due to works being carried out on the Trencreek level crossing, the following journeys will operate according to the daytime route between Newquay and Quintrell Downs i.e. via Henver Road and St Columb Minor and not via Trencreek and Hendra:

2030 from St Austell
2230 from St Austell
2235 from Newquay
0020 from Newquay

Passengers for Trencreek are advised to board or alight at Porth Four Turns and passengers for Hendra Holiday Park are advised to board at Quintrell Downs.

We apologise for the inconvenience caused by this change to our services, which are the result of scheduled road closures beyond our control.

Please note that, due to a diversion taking place from 7th to 24th May 2013, passengers wishing to board or alight from the 585, 591 or 592 at Trevella Holiday Park should wait at the temporary stops situated on the main road to Crantock.

We apologise for the inconvenience caused by this change to our services, which are the result of scheduled road closures beyond our control.

Please note that, as usual, we will be running a Sunday Service on Bank Holiday Monday 6th and 27th May 2013.

Please note that, due to major roadworks being carried out by May Gurney (on behalf of South West Water), journeys on the 556 will be subject to a major diversion in the St Mawgan and Mawgan Porth areas.

From Tuesday 6th May until further notice, the following trips WILL BE THE ONLY TRIPS carrying out the normal route between Newquay Airport and Mawgan Porth:

0746 St Eval to Newquay
1505 Newquay to Padstow

All other trips will divert via Trevarrian and the B3276 between Newquay Airport and Mawgan Porth.

Passengers for St Mawgan Village will need to board/alight at Newquay Airport.

Passengers for Sun Haven Valley Holiday Park, The Park, Magic Cove, Marver and the usual bus stop at the pitch and putt in Mawgan Porth will need to board/alight outside or opposite Bettys Shop.

We apologise for the inconvenience caused by this change to our services, which are the result of scheduled road closures beyond our control.

We are delighted to inform passengers that, as of 5th May 2013, Sunday services will return to the 584/595 for the Summer. Further enhancements to the weekday service will also introduced on 25th May 2013, giving extensive travel opportunities along the North Cornwall coast.