Western Greyhound - Complaint

making a complaint

Although we do our best, inevitably things go wrong from time to time. We are always pleased to receive feedback if you are dissatisfied with any aspect of our service so that we can gain the opportunity to work towards avoiding it happening again.

Your Details Title*

First Name

Surname*

Address 1*

Address 2

Town*

County*

Postcode*

Country

Contact No 1 Contact No 2

Email I do not have an email address

Confirm Email

Complaint Overview

I wish to make a general complaint
I wish to make a complaint about an incident

Complaint Summary

Day Of Week:*		Date:*	calendar	Time:*
Service Number (if applicable):

Location at which incident occured*

Is your complaint regarding a journey you made or were intending to make with us?
Yes | No

Is your complaint regarding a specific bus?
Yes | No

Is your complaint regarding a specific driver?
Yes | No

Were there any witnesses?
Yes | No (Please note you do not have to name the witnesses, but it may help us in dealing with your complaint)

Complaint in detail*

Please select one of the following options:

Thank you for receiving my complaint. I'm happy to register it in the knowledge it will be dealt with.
Thank you for receiving my complaint. I require a reply.